Public Service Hall (PSH)

Overview and Purpose

The Public Service Hall (PSH)—operating under the Ministry of Justice of Georgia—is a administrative body designed to deliver public services through a unified physical and digital infrastructure. Launched as a cornerstone of Georgia’s public sector anti-corruption and streamlining reforms, the agency aggregates over 300 government services under one roof. For real estate investors, the PSH serves as the primary gateway for property title transfers, encumbrance registrations, land use updates, and legal verification.

Core Real Estate Functions

The National Agency of Public Registry (NAPR), which manages Georgia's electronic land and property register, operates directly within the Public Service Hall. Key property transactions executed through PSH include:

• Property Title Registration: Processing legal transfers of ownership for residential, commercial, and land plots based on purchase agreements, inheritance, or donation.
• Encumbrance and Mortgage Recording: Formally registering bank mortgages, liens, tax attachments, or legal disputes against property titles.
• Extract Generation: Issuing official digital extracts (amonaqeri) from the Public Register, which serve as absolute proof of legal ownership under Georgian law.
• Lease and Rights Registration: Registering long-term lease agreements, servitudes, or usufruct rights to legally bind third parties.

Operational Workflow and Expedited Services

Georgia’s property registry system operates on a fully digitized, transparent fee model. Unlike traditional bureaucratic systems relying on paper deeds, title ownership in Georgia exists exclusively as a digital record within the NAPR database accessible via the PSH.

Property transfer transactions at the PSH do not legally require a external notary if both buyer and seller (or their authorized representatives holding a valid Power of Attorney) appear in person. PSH front-desk operators authenticate signatures and process the transaction directly.

Applications offer flexible processing speeds determined by official government fee tiers:

1. Standard Service: Completed within 4 business days.

2. Expedited Options: Available for 1-business-day or same-day processing upon payment of accelerated state fees.

Auxiliary Legal and Investor Services

Beyond real estate registry, foreign investors utilize the PSH for essential adjacent legal procedures:

• Business Registration: Establishing Individual Entrepreneur (IE) status or Limited Liability Companies (LLC).
• Immigration and Residency: Submitting applications for real estate investment residency permits (requiring a minimum validated real estate portfolio value of 150,000 USD).
• Apostille and Legalization: Validating documents for international legal recognition.

A foreign investor purchases an apartment in Tbilisi for 160,000 USD. The buyer and developer’s representative visit the Tbilisi Public Service Hall with their passports and purchase contract. An operator verifies their identities, scans the contract, and submits the title transfer to the National Agency of Public Registry (NAPR). The buyer selects the same-day expedited processing tier and pays the official fee of {{data:napr_sameday_fee}} GEL. By evening, NAPR publishes the updated digital Extract from the Public Register online, confirming the investor as the sole legal owner.